Novatek International and its affiliates (together, “We”, “Us”, or “Novatek”) are committed to protecting and respecting your privacy. This privacy policy explains what personal data We collect when you visit our website or use our services, how We use and share it, and the choices and rights available to you. It does not apply to the practices of companies We do not own or control, or to people We do not employ or manage.
Definitions
In this policy, “Personal Data” means any information relating to an identified or identifiable individual. “Processing” means anything We do with Personal Data, including collecting, storing, using, sharing, or deleting it. “Customer” means an individual or organization that purchases or evaluates Our products or services.
Acceptance of this Policy
By visiting Our website or using Our services, you agree to the collection and use of your information as described in this policy. If you do not agree with this policy, please do not use Our website or services.
Information We Collect
We may collect the following categories of information:
- Contact details you provide to us, such as your name, job title, company, email address, and phone number (for example, when you fill out a form, request a demo, or contact sales);
- Correspondence you send us and records of your communications with us;
- Technical and usage information collected automatically when you visit our site, such as your IP address, browser type, referring page, and pages visited; and
- Information you provide when responding to an optional survey.
How We Use Your Information
We use the information We collect to:
- Respond to your inquiries and fulfill requests for information, quotes, or services;
- Operate, maintain, and improve our website and services;
- Communicate with you about products, services, and updates relevant to you; and
- Meet our legal, regulatory, and contractual obligations.
Sharing and Disclosure
We do not sell or rent your Personal Data. We only share it with:
- Service providers who work on Our behalf to help operate Our website or deliver Our services, under instructions limited to that purpose;
- Companies who work on behalf of Novatek International to provide a product or service to you, unless we tell you differently, without any right to use it beyond what is necessary to assist us;
- Authorities, when required to respond to a subpoena, court order, or other legal process; and
- Any other party, with your consent.
Cookies
Our website uses cookies and similar technologies to recognize your browser, remember your preferences, and understand how visitors use our site so We can improve it. You can control or disable cookies through your browser settings; doing so may limit some features of our site.
Your Privacy Rights
Depending on where you live, applicable law may give you rights over your Personal Data, including the right to:
- Know what Personal Data We hold about you and how it is used;
- Request a copy of, correct, or delete your Personal Data;
- Object to or restrict certain processing, including for direct marketing; and
- Withdraw any consent you previously gave.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on your request.
Data Retention
We retain Personal Data for as long as needed to provide our services, maintain our business relationship with you, and comply with our legal and contractual obligations, after which it is deleted or anonymized.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Changes will be posted on this page and, where appropriate, communicated to you directly.
Contact
Inquiries, comments, and requests regarding this privacy policy are welcomed. Click here to contact us.